I haven't received a confirmation, what now?
Don't panic! Get in touch with us and our customerservice will send you a new one. Small tip: check your spambox first!
I'd like to change something on my booking.
We'd love to help. You can contact us or send us an e-mail at email@example.com. This won't cost you a thing by the way.
I'd like to cancel my booking.
If you have to cancel your booking, please get in touch with us. We will refund the money, but please be aware that this will cost € 6,- in administrationcosts. If you want to cancel within the last 24 hours then we sadly cannot refund the booking. You can use your travel insurance to refund this though.